Ahh – customer service – or rather poor customer service – we’ve all been there haven’t we? You paid for it in good faith, it’s not fit for purpose, so you phone up that faceless global megacorps only to find that (as usual) ‘lines are unusually busy’. When you do get through, you speak to a single-celled organism who resorts to repetition when their script cannot cope – oh and their manager is
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